Old Mutual Launches Response Business Campaign
Old Mutual Pensions Services Company (OMPSC) and Old Mutual Malawi Life Assurance Company (OMMLAC) have launched a mass campaign that will among others highlight beneficiary nomination and pension claims procedures.
The campaign follows increasing cases of members without current Beneficiary Nomination forms and notable gaps in the claims making procedures.
OMMLAC Managing Director, Roy Punungwe has told us in an interview that the campaign is expected to run for four months beginning today.
In the campaign the institution will share with the public the requirements and procedures for claims, highlight the importance of filling the nomination forms and regularly updating beneficiary list.
The campaign is expected to be carried out in all medial platforms (traditional, social media and online).
According to Punungwe, the campaign will further expound the Pensions Act of 2011 that guides Group Life Assurance and pension administration.
“By the end of the campaign, the company is expecting to see informed customers who are aware of the importance of having current beneficiary nomination forms and pension claim procedures including transfer of pension funds from one administrator to another when one changes jobs.
“This campaign will in effect contribute to improved customer experience to pension customers as they will be aware of all the requirements, which should lead to swifter pay-outs,” Punungwe said.
Old Mutual Life Assurance Company is a leader in life insurance business offering both Corporate and Individual Life products.
Corporate products include Group Life Assurance, Funeral, Credit Life and Annuities. Individual Life products include Tsogolo Savings Plan, Timba Family Plan, Timba Plus, Mlera Life Cover and Mthunzi Funeral Plan.
While Old Mutual Pension Services Company is a leader in Pension Administration business administering Unrestricted Preservation Funds, Unrestricted Pensions and Stand-Alone Pension Funds also known as Segregated Funds or Managed Funds.