NATIONAL NEWS (5369)
No School Should Adjust Fees Without Approval - MoE
The Ministry of Education says no school should adjust any form of fees without the approval of the ministry.
Old Mutual Malawi intensifies financial inclusion efforts through digital platforms
Old Mutual (Malawi) Limited is impressed with the impact its digital platforms, such as the WhatsApp chatbot and USD code, are making in improving customers experiences by eliminating barriers and simplifying financial transactions.
Speaking in an interview, the company’s Marketing and Corporate Affairs Executive, Patience Chatsika, said that Old Mutual (Malawi) Limited is committed to ensuring financial inclusion through the platforms that are user-friendly.
She added that the digital platforms are proving key in ensuring that Malawians have increased access to Old Mutual services irrespective of where they are.
According to Chatsika, the platforms that became effective in September 2023 are improving customer experience by interfacing a digital menu using their phones by dialing the USSD code *329# and contacting +265 (0) 883 329 329 via WhatsApp.
“Currently, the two platforms are allowing customers to initiate an application for Old Mutual products and request a call back for general inquiries. The good thing with these platforms is that when you engage by either dialing *329# or sending a “hi” message on the WhatsApp chatbot, and selecting your desired product.
“We are able to call you back, thereby reducing the need for customers to physically visit our branches or spend on calls for inquiries,” she said.
Chatsika added, “So far, we are seeing these platforms redefining how customers interact with our company, at the same time eliminating barriers and simplifying financial transactions.
“These platforms are allowing our customers to easily control their savings, insurance, and investment needs anywhere, through their mobile phones with access to TNM or Airtel network coverage, while the WhatsApp chatbot can be accessed anywhere in the world so long as you have an internet connection.”
Currently, customers can initiate applications for products such as Mthunzi Funeral Plan, Tsogolo Savings Plan, and Unit Trust, just to mention a few.
Old Mutual (Malawi) Limited offers services via a focused range of products, including life assurance, asset management, unit trusts, property management, pension services, and funeral services. Old Mutual has conducted business in Malawi since 1954.
Malawi Plane Crash: Pilot Fainted Midair
Minister of Tourism Vera Kamtukule says the government will ensure an independent investigation is instituted into the crash of a light aircraft which has claimed the lives of two tourists in Nkhotakota district.
AFORD Still Contemplating on Alliance Partner
Alliance for Democracy President Enock Chihana says they have not made a decision on a possible alliance partner for the 2025 general elections.
Two Killed in Nkhotakota Plane Crash
Nkhotakota, Central Malawi: Two people have been confirmed dead in a plane crash that happened on Tuesday in Nkhotakota, a central region district of Malawi.
High Cost of Anti-rabies Vaccine hits Likoma
High cost of anti- rabies drugs is said to be a major challenge that is compromising the treatment of dog bites in Likoma district’s health facilities.
Malawi to Test Ore Locally
An outcry against the decades-long practice of sending abroad huge amounts of ore samples for testing may come to an end following the coming of a machine for the tusk which an American mining company, Judah Mining Resources Limited has sourced.
MCP Dares Youth On Violence
The Malawi Congress Party (MCP) has urged the country’s youth to desist from falling into politicians' trap by inciting violence, saying once caught they will face the long arm of the law.
Embrace Modern Farming Technologies to Fight Hunger - Agriculture Experts
Agriculture authorities in Mulanje, a southern regio district in Malawi, have challenged farmers to embrace modern farming technologies in the wake of unreliable weather patterns as a result of climate change.
Delayed Major Road Works in Lower Shire Worry Communities
Anxiety is growing among communities and other stakeholders in Chikwawa and Nsanje districts following government’s delay to commence rehabilitation projects for some two major roads in the district, namely the Thabwa-Fatima and Chapananga roads.
