In Malawi, sending parcels through public transport (minibuses and taxis), popularly known as zobanduka, remains a preferred option for many. For Emily Chikopa, a resident of Thyolo Boma, using minibuses to send parcels — regardless of the route — is fast and convenient.
“You just exchange contacts with drivers. The driver calls the receiver to wait at the bus stage or depot. Not long after, the parcel reaches the receiver,” she explained.






















